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Friday, October 24, 2008

Gmail Labs Roll Out Canned Responses

The Official Gmail Blog has posted about a new feature in the Labs called "canned responses". Turning the feature on allows you to save pieces of text as canned responses that can easily be sent in reply to common questions. To take things one step further, combine canned responses with the already available "filters" option "Gmail already lets you create filters based on a combination of keywords, sender, recipients, and more in your incoming messages. Turn on Canned Responses in Labs, and you can set a filter to grab one of your saved responses, create an automated reply, and hit the Send button for you." This duo of features seem like a great solution anyone who receives a relatively high volume of mail. The canned response does not include text from the originator's e-mail but it's a time saver and it's free.