Please Share

Thursday, July 9, 2009

Turning To YouTube For Help When United Breaks Guitars

A Halifax, Nova Scotia musician has taken his fight with United Airlines, regarding a guitar which he says the company broke during transit, to the airwaves by posting his music video "United Breaks Guitars" on YouTube. With 350,000 views to date and a 5 star rating, perhaps he'll find satisfaction?

Dave Carroll's web site explains the saga "In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss. So I promised the last person to finally say “no” to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United: Song 1 is the first of those songs. United: Song 2 has been written and video production is underway. United: Song 3 is coming. I promise."

Dear United, is this kind of publicity truly worth the $3,500 dollars that it would have cost you to reimburse Mr. Carroll? I think not. I know I'll remember this catchy tune when I'm booking airfare... and I'm likely to visit a Sons of Maxwell show if I get the opportunity.